Privacy
Security and Privacy Policy
Ordering online with WhatHeWants is completely safe as we are a verified merchant of Paypal. If you do not have a Paypal account, registering with Paypal is quick, easy and payments are made without exposing the credit card numbers to the merchants. For more information, please visit their website.
We ask for customers’ particulars so as to provide a more convenient shopping experience the next time they order from us, without having to re-enter their name and address again. Also, customers can easily track their recent orders with us by logging into their own accounts.
We treat all transactions and customers’ particulars with the strictest confidence. We do not disclose, sell, share or misuse any personal information provided to us in this website to any other organizations for commercial purposes less to satisfy any law, regulation, or government request. We only use the information we collected lawfully for our sales operation, e.g. sending newsletter, confirming orders and keeping customers informed of the progress of the orders to their e-mail.
Liability
At WhatHeWants, customer satisfaction is of utmost concern to us. We will make every effort to ensure you have a hassle free and delightful shopping experience with us. Our return policy is as follows:
Defective Product:
Defective product should be returned within one week and satisfy WhatHeWants terms and discretion of defining a defective product. Damage to external packaging resulted from shipping or delivery is not considered as defects. Please contact sales@whathewants.com.my should you need further assistance.
Disclaimer:
All prices are quoted here in Malaysia Ringgit. WhatHeWants shall not be liable for loss caused by delays in delivering your order arising out of any cause that is beyond our control.